Why You Should Offer an Airport To Hotel Shuttle Service

Whether someone is traveling for business or pleasure, the mechanics of getting from the airport to the hotel and back again can be a trying ordeal. A shuttle service from airport to hotel facilities is a welcome sight when a traveler finds themselves in a chaotic airport or one that is far from the city center. Not all guests will be renting a car, and they might not have knowledge of public transportation. If their arrival is early in the morning, late at night or during rush hour, a weary traveler may find it difficult to find transportation that gets them quickly to the comfort of their hotel. 

There are other reasons for an establishment to offer hotel shuttle service (from airport to hotel), such as to streamline guest arrivals and departures, and to minimize random traffic around their facility.

How Does the Hotel Shuttle Service Work?

Depending upon the size of the hotel, their airport-to-hotel shuttle service may be on a regular schedule, or they may ask that guests call them upon arrival. Some airports have a hotel kiosk with courtesy phones. The dispatched shuttle will then take the guests and their luggage directly to the hotel. When the guest is ready to leave, the shuttle brings them back to the airport, dropping them off at the departures area of the terminal.

A professional hotel shuttle service can assist guests with their luggage and help those with mobility issues. A shuttle service driver can provide travelers with useful information, such as nearby restaurants, ATMs, and other things they might need upon arrival.

How Does the Guest Benefit from a Hotel Shuttle Service?

The convenience of a hotel that provides a complimentary shuttle service from the hotel to airport and vice versa is truly appreciated by guests. This service saves them the hassle, inconvenience, and expense of renting a car, navigating an unfamiliar public transit system, or relying on ride-hailing services. Also, using ride-sharing services can sometimes create a negative first or last impression, which can reflect on the hotel and the overall travel experience. Foreign and elderly travelers, who may not be accustomed to ride-sharing services, may also find taxis to be limited or expensive. A shuttle driver can offer assistance to guests with their luggage, from the hotel room to the airport curb.

Benefits Of Hotels Offering Complimentary Airport to Hotel Shuttle Services

A hotel benefits from offering free shuttle service from airport to hotel in the following ways:

• Provides a valuable amenity to hotel guests, which can result in customer loyalty, word-of-mouth recommendations and positive online reviews that generate additional business.
• Helps to streamline guest arrivals and departures.
• Reduces random traffic in front of the facility from taxis and Uber vehicles, which can cause noise disturbances and traffic jams, as well as complicate security.
• Serves as a property asset that can be used to run errands or transport VIP clients to other destinations.
• Shows that hotel management cares about guests’ safety, security and convenience.
• Frees up parking spaces for guests who require vehicles.
• Creates an upscale appearance.

Provide Professional Hotel Shuttle Services With FC Valet

A free shuttle from the airport to the hotel and hotel to the airport is seen by hotel guests as a valuable amenity. A hotel shuttle waiting outside for them at the airport pick-up area is a welcome sight for weary travelers hauling heavy luggage. This encounter is the guests’ first experience with the hotel, and first impressions are very important. A professional hotel shuttle service creates the impression of a 5-star facility and an organization that pampers and cares for its guests.  If you’re ready to offer your valued guests an exceptional hotel shuttle service, then contact the dedicated FC Valet team today. We’ll gladly help you establish great rapport with your hotel guests, ensuring they’ll be back.